1. Multiple pleasure
We constantly strive and work hard to achieve ever-increasing customer expectations. This obligation is based on the belief that a satisfied customer is a source of all benefits, both for employees, suppliers and society. Satisfied customers return and thus enable us to recruit new employees, conclude new contracts and contribute to raising the standard of living of the company. We build a partnership relationship with both buyers and suppliers, based on long-standing cooperation and trust.
2. Competitiveness is based on knowledge. We train new employees in order to understand the needs and requirements of customers, as only well-trained personnel can meet and achieve the set goals.
3. We take on the philosophy of managing quality costs, especially the costs of losses – everyone needs to understand the significance of the costs incurred, especially the costs of quality.
4. Nobody is without mistakes, so we recognize our mistakes. Each of us knows his own work and teaches his colleagues and makes available methods and techniques of work.
5. The basis of the philosophy of quality control is the responsibility and understanding of the role of each employee in the process of producing finished products. Employees are proud of their work, because only clearly defined work tasks and the defined responsibility of the individual lead to the achievement of the set goals.
6. My co-worker is my buyer, because I need it. I am also his buyer, because he also needs me.
7. The system of comprehensive quality management is based on preventive action, which means timely detection of errors and deficiencies in all areas.
8. Measurable quality objectives are an integral part of the policy, as the designation, monitoring and supervision of them leads to the improvement and upgrading of the already established quality system, as well as the company’s growth and development and progress.
The adequacy of the quality policy is checked by a review by the management.